Frequently Asked Questions About Wild Roots Gifting

Welcome to Wild Roots Gifting, where we turn living plants, handcrafted terrariums and natural materials into meaningful gifts.

Whether you are looking for a terrarium gift for a loved one, live plants for your home or office, corporate gifting solutions, event gifts or handcrafted botanical décor, this page answers the most common questions about our products, delivery, ordering and care.

If you cannot find your answer below, feel free to contact our team before placing your order.

1. What does Wild Roots Gifting offer?

Wild Roots Gifting specializes in handcrafted terrariums, live plant gifts, indoor plants, bonsai, desktop planters and natural woodcraft.

Our products are designed for personal gifting, corporate gifting, events, offices, hotels and home décor.

We focus on creating gifts that are more lasting and meaningful than conventional bouquets and disposable gifts.

2. Do you deliver terrariums across India?

Yes. We deliver terrariums and plant gifts across India.

We carefully package our products for transportation and use appropriate delivery methods depending on the destination, product and order size.

For locations outside Delhi NCR, delivery generally takes around 5–7 days, depending on the destination and product.

For fragile products such as glass terrariums, delivery is planned carefully to reduce the possibility of damage during transportation.

3. Do you offer terrarium delivery in Delhi NCR?

Yes. Delhi NCR is one of our primary delivery areas.

We offer dedicated delivery options in Delhi NCR, including same-day and next-day delivery, depending on product availability, order time and delivery location.

This makes Wild Roots Gifting suitable for last-minute birthdays, anniversaries, corporate gifting, celebrations and other occasions.

4. Do you offer same-day delivery in Delhi NCR?

Yes, same-day delivery is available in Delhi NCR for eligible products and locations.

Same-day delivery depends on:

• Product availability
• Order placement time
• Delivery location
• Delivery capacity on that day

If you need a terrarium urgently, we recommend contacting us before ordering so our team can confirm the available delivery slot.

5. Do you offer next-day delivery in Delhi NCR?

Yes. Next-day delivery is available across many Delhi NCR locations.

For urgent orders, please provide your delivery location and preferred date to our team so we can confirm availability.

6. Do you offer hand delivery?

Yes. We use hand delivery for selected deliveries, particularly within Delhi NCR and Dehradun, where it is practical.

Hand delivery is especially useful for fragile glass terrariums and premium arrangements because it allows us to handle the product more carefully.

7. Do you deliver to Dehradun?

Yes. We deliver our products in Dehradun.

Wild Roots has a presence in Dehradun, and selected products can be delivered through local/hand delivery depending on availability and location.

8. Can I order a terrarium online and have it delivered as a gift?

Yes.

You can order a terrarium or plant gift online and have it delivered directly to the recipient.

Terrariums make excellent gifts for:

• Birthdays
• Anniversaries
• Housewarmings
• Weddings
• Farewells
• Corporate occasions
• Employee appreciation
• Festivals
• Thank-you gifts
• Valentine’s Day
• Mother’s Day
• Father’s Day
• Office celebrations

9. Are your terrariums made with live plants?

Yes. Our live terrariums are made using living plants.

Depending on the design, we use suitable plants, moss and natural elements to create a miniature living ecosystem.

Because they contain living plants, terrariums require appropriate light, watering and care.

10. Are live plants available for gifting?

Yes. We offer live plants and plant-based gifts suitable for homes, offices, desks and gifting occasions.

Availability can vary depending on the plant variety and season.

11. Are your terrariums real or artificial?

Our terrariums are primarily designed around live plants and natural materials.

The plants used in a particular design may vary depending on the terrarium style, season and availability.

If you specifically require a live terrarium, please select a live-plant design or contact us before ordering.

12. How long do terrariums last?

A properly maintained terrarium can remain beautiful for a long time.

The lifespan depends on:

• Plant variety
• Light conditions
• Watering
• Humidity
• Temperature
• Container design
• Overall maintenance

A terrarium is a living arrangement rather than a conventional bouquet, so its longevity depends on how it is cared for.

13. How do I take care of a live terrarium?

Terrarium care is generally simple.

Keep your terrarium in a location with bright, indirect light and avoid prolonged exposure to harsh direct sunlight.

Watering requirements vary according to the type of terrarium and plants used. Avoid overwatering.

If you notice excessive condensation, yellowing leaves or other changes, contact our team for guidance.

14. Can I keep a terrarium on my office desk?

Yes. Terrariums are excellent desktop plants and décor pieces.

They can add a natural element to:

• Work desks
• Reception areas
• Conference rooms
• Study tables
• Home offices
• Shelves
• Living rooms

They are particularly suitable for people who want greenery without taking up much space.

15. Are terrariums suitable as corporate gifts?

Yes. Corporate gifting is one of our key offerings.

Terrariums and live plant gifts can be used for:

• Employee gifting
• Client gifting
• Dealer/distributor gifting
• Event gifting
• Conference gifting
• Employee joining kits
• Festive corporate gifts
• Awards and recognition
• Office inauguration
• Customer appreciation

We can also discuss bulk quantities and customized requirements for corporate orders.

Corporate & Bulk Gifting

16. Do you accept bulk and corporate orders?

Yes. We work with businesses for bulk corporate gifting and plant gifting requirements.

For large orders, our team can discuss:

• Quantity
• Budget
• Product selection
• Customization
• Branding
• Packaging
• Delivery schedule
• Individual delivery requirements

For bulk orders, please contact us before placing the order.

17. Can I customize terrariums for my company?

Yes, customization may be available for bulk and corporate orders, depending on the design and quantity.

Customization can include elements such as:

• Corporate branding
• Tags
• Cards
• Packaging
• Product selection
• Event-specific presentation

Contact our team with your requirement and quantity so we can suggest suitable options.

18. Can you add a company logo to corporate gifts?

Yes. For eligible corporate and bulk orders, branding options can be discussed with our team.

The available branding method depends on the product, quantity and packaging requirements.

19. Do you provide gifts for events and weddings?

Yes.

We can work on event gifting requirements, including wedding favours, corporate events, celebrations, conferences and special occasions.

For customized or bulk requirements, it is best to contact us in advance.

Ordering & Delivery

20. How can I place an order?

You can browse our products online, select the product you want and place your order through the website.

For bulk, customized or urgent requirements, you can contact our team directly before ordering.

21. Can I place an urgent order?

Yes. If you require a gift urgently, particularly in Delhi NCR, contact us with:

• Product required
• Quantity
• Delivery location
• Required delivery date
• Preferred delivery time

We will check availability and provide the best possible delivery option.

22. How are terrariums packaged for delivery?

Terrariums are fragile products, particularly those made using glass.

We use protective packaging designed to reduce movement and protect the product during transportation.

For larger or bulk orders, delivery arrangements can be planned separately.

23. What happens if my terrarium arrives broken?

We take care while packaging and delivering fragile products.

If your product reaches you in a broken or significantly damaged condition, please contact us as soon as possible and provide photographs/videos of the package and product.

Our team will review the situation and assist according to our replacement/refund policy.

24. Can I return or exchange a terrarium?

Because terrariums contain live plants and fragile components, returns and exchanges are subject to product-specific conditions.

If a product reaches you damaged or in an unacceptable condition, please contact us immediately.

Products that have been accepted in good condition at delivery generally cannot be returned later because of subsequent plant-care or handling issues.

25. Can I send a gift directly to someone else?

Yes.

You can provide the recipient’s delivery address when placing your order.

This makes our terrariums and plant gifts suitable for sending directly to friends, family members, clients and employees.

Product Questions

26. Are all terrariums the same size?

No.

We offer terrariums in different shapes, sizes and designs, including compact desktop terrariums and larger statement pieces.

Product dimensions are mentioned on individual product pages wherever applicable.

27. Do you have different types of terrariums?

Yes.

Our collection includes different designs and formats, including glass terrariums, hanging terrariums, desktop terrariums, geometric terrariums and other handcrafted botanical arrangements.

Our collection changes and expands as we create new designs.

28. Can I choose the plant inside my terrarium?

Plant selection depends on the particular terrarium design and the requirements of the plant.

For bulk or customized orders, specific plant preferences can be discussed with our team.

29. Are your products handmade?

Many of our terrariums and woodcraft products are handcrafted.

Because they involve natural materials and handmade processes, minor variations in shape, texture, plant growth and appearance can occur.

These natural variations are part of what makes each piece unique.

30. Do you sell wooden gifts and woodcraft?

Yes.

Along with terrariums and live plant gifts, Wild Roots also offers handcrafted woodcraft and wooden gifting products.

Our woodcraft range complements our botanical gifting collection and focuses on natural, functional and artistic designs.

Maintenance & Long-Term Care

31. Do you provide terrarium maintenance services?

Yes. We can provide terrarium and plant maintenance services for selected business, hotel and institutional requirements.

Maintenance arrangements can include periodic visits, plant care and replacement of plants where applicable.

For commercial requirements, contact us to discuss an AMC.

32. Do you provide AMC for hotels and offices?

Yes. We offer plant and terrarium maintenance solutions for selected commercial spaces, including hotels, offices and other establishments.

Maintenance frequency and pricing depend on the number of plants/terrariums, location and service requirements.

33. What happens if a plant dies?

Plants are living products and their condition can change depending on environmental conditions and care.

For products covered under a specific maintenance or replacement arrangement, replacement terms will depend on the applicable service agreement.

For individual gifts, please contact us if you experience an issue soon after delivery.

Sustainability & Gifting

34. Why choose a terrarium instead of a bouquet?

A bouquet is traditionally enjoyed for a short period, while a properly maintained terrarium can continue growing and changing over time.

A terrarium therefore offers a more lasting, living and memorable alternative to conventional flower gifting.

It can also become a piece of décor after the gifting occasion.

35. Are terrariums eco-friendly gifts?

Terrariums can be a thoughtful alternative to conventional disposable gifts because they combine living plants with reusable containers and natural materials.

At Wild Roots, our approach to gifting focuses on bringing elements of nature into everyday spaces.

36. Are terrariums good gifts for people who love plants?

Absolutely.

They are particularly suitable for people who enjoy:

• Plants
• Gardening
• Nature
• Interior décor
• Sustainable gifting
• Unique handmade products

A terrarium brings a small piece of nature into a home, office or workspace.

Payment & Customer Support

37. What payment methods do you accept?

Payment options available at checkout will be displayed when you place your order.

For bulk and corporate orders, payment terms can be discussed with our team separately.

38. Can I get a GST invoice for my order?

Yes. For eligible purchases, GST invoices can be provided according to applicable taxation requirements.

For corporate orders, provide your billing details and GST information where applicable.

39. How can I contact Wild Roots Gifting?

For product enquiries, urgent deliveries, corporate gifting, bulk orders or customization, contact our team through the contact options provided on the website.

For urgent Delhi NCR deliveries, we recommend contacting us before placing the order so that product and delivery availability can be confirmed.

Still Have a Question?

We’d love to help.

Whether you’re looking for a live terrarium, indoor plant, unique plant gift, corporate gift, event gifting solution or handcrafted woodcraft, our team can help you find the right option.

Looking for a terrarium gift in Delhi NCR or anywhere in India? Explore our collection of handcrafted terrariums and living gifts.